Report a problem

You report a thing from the thing itself, so you never have to describe which one you mean:

• A piece of work — “Report this gig”, under the line about money on every gig.
• A post or a comment — the “…” menu on it.
• A person or a business — the “…” menu on their profile.
• A message — the “…” menu in the conversation.

You pick what is wrong from a short list — asks for money, not a real job, not what it says it is, rude or abusive, spam, something else — and you can add a line if you want to. You do not have to write anything.

Because we tell you what was decided, and a report from nobody has nobody to answer. Your name is never shown to the person you reported.

• The report goes into one queue that a person reads. No machine decides.
• We look at the thing reported, and at the account, and act — leave it, take it down, or suspend the account.
• You are told what was decided. A report that disappears silently teaches people not to bother.
• Every decision is written into an audit log, including who made it.

Report it, and read Never pay to get work. It has what the messages look like, what to do, and — if you have already paid — how to report the payment to the police and to your bank. Nobody here may ask you for money to be considered for work, and work that asks is blocked before it goes live.

Blocking is yours and takes effect straight away: messages stop both ways, and you disappear from each other. It does not tell us anything. Reporting asks us to look. You can do both, and often should.

If somebody is in danger, ring 112. If money has been taken, ring 1930 or report it at cybercrime.gov.in. We are a small team and we do not read reports through the night.

That goes to the grievance officer rather than through a report. The complaints page has the address and how long we take: we confirm within 24 hours, answer within 15 days, and answer a request about your own data within 30.